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Terms & Conditions

 

1. BOOKING:

A. The Hospitality Partnership (THP) considers acceptance of bookings for a client (which

term includes all members of a party for a client) for an event when a Booking Form,

Letter or other written communication accompanied by a specific deposit is received and

accepted by THP and provided always that the specified deposit is received by THP within

seven days of issue of Booking Form. Balance of the invoice is payable to THP, not later than

8 weeks prior to the event or other specified date. If these terms are not met, THP may

rescind immediately & without notice, and reallocate all confirmed bookings. Deposits paid

are not refundable.

B. Although THP will use its best endeavours it shall not be obliged to ensure that a ten-day

notice of proposed cancellation will first issue to the client. In the event of cancellation, the

client may be liable for cancellation charges as hereinafter set out.

 

2. CANCELLATIONS:

A. Any client intending to cancel must notify THP in writing immediately. Cancellations more

than eight weeks prior to the event booked will make the client liable to a charge of not

more than 50% of the full invoice. If cancellation occurs less than eight weeks prior to the

event date, cancellation charge will be for the entire invoice.

B. Should the event, the subject of the booking be cancelled due to circumstanced beyond

the control of THP, the client will not be entitled any compensation or damages. THP will

endeavour to arrange a suitable alternative, or a rescheduling of the event. If neither can be

arranged to the satisfaction of THP, a refund will be paid less an administrative charge of ten

per cent of the contract price.

 

3. ALTERATIONS TO EVENTS:

A. Every reasonable effort will be made to provide the event as advertised to the client, but

THP reserves the right to make any alterations to event arrangements, including changes

in time, date and venue, modifications in programmes or provision of alternative transport

and facilities, deemed necessary.

B. THP may impose additional charges over the contract prices payable by the client prior

to the event as a result of adverse fluctuation in exchange rates or increases in the cost

of travel, fuel or accommodation or other expenses being incurred in connection with the

event which said cost increases will be set out in the final invoice payable within fourteen

days of receipt by the client provided always that such increases do not exceed ten per

cent (10%) of the event price. 

 

4. EXCLUSION OF LIABILITY:

A. THP is not responsible for loss, damage or injury to any person or to their property as all

clients attend events organised by THP at their own risk.

B. THP accepts no responsibility for circumstances beyond its control including force major

terrorist activities, weather conditions, fire or for early or late opening or closure of any

Event or on respect of any breakdown or non supply of transport other than such matters

as are directly under the control of THP.

C. THP shall not be obliged in the case of cancellation or postponement of any sporting

fixture, pop concert, theatre performance or other recreational or entertainment activity to

provide a refund of monies paid by any client.

D. The client is responsible for all damages caused by any member of the client party and THP

reserves the right to require immediately any person whose behaviour is, in the sole opinion,

of THP, likely to cause inconvenience, nuisance, difficulty to other clients and or to their

guests to leave immediately the premises in which the Event is taking place in demand

and the client shall co-operate to procure compliance with such a requirement and in such

eventuality no refund shall be made from THP to the client.

E. THP takes every care to ensure that the descriptions of events are accurate but recognises

that errors do sometimes occur and that amenities may be modified or withdrawn. THP has

no responsibilities for any such errors or modifications.

 

5. COMPLAINTS & DISPUTES:

In the event of dissatisfaction or complaint, the client is required to notify THP in writing within

seven days of the occurrence giving rise of such dissatisfaction or complaint to the satisfaction

of the client. In the event of the matter not being settled to the satisfaction of the client both

THP and the client agree that the cause of complaint shall be refferd to an independent

Arbitrator for adjudication appointed by the President at the time being of the incorporated Law

Society of Ireland who shall act as an Expert and not as an Arbitrator under the Arbitration Act

and whose decision including a decision on costs of the Arbitrator and will be final and binding

on the parties.

 

6. GENERAL

These terms and conditions are governed by the law of Republic of Ireland and nothing in these

terms and conditions shall be deemed to deprive the client (where the client is a consumer) of

rights which the client may enjoy as a consumer under the provisions of the Sale of Goods and

Supply of Services Act or any Statutory Modification thereof.